Ordeal becomes test of man’s will

Sep 2nd, 2008 | By David Harper | Category: Offbeat

The Omaha World-Herald: Imagine the worst bureaucratic nightmare you’ve ever endured - a customer service rep that speaks robot, hours spent on the phone trying to fix the cable, an audit performed by the friendly folks at the Internal Revenue Service.

Now, imagine this repeated every Tuesday for six months, an endless loop of frustrating phone calls and strongly worded letters set to a soundtrack of the jazzy music they pipe into your phone while you hold. And hold. And hold.

Welcome to Ted Johnson’s life.

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